Job Description

Catering Delivery Driver - Hospitality Team Member Role

At Chick-fil-A De Zavala, the Catering Delivery Driver – Hospitality Team Member position is more than just a job—it’s an opportunity for both personal and professional growth. Our team focuses on delivering exceptional service and creating meaningful experiences, going above and beyond just bringing great food in a warm, friendly setting. Chick-fil-A welcomes individuals from all backgrounds, and no prior experience is required . We’re seeking kind, enthusiastic team members who love serving others and ensuring every guest leaves happy. We provide all the training and support you’ll need to be successful!

Catering Delivery Driver Team Member:

• Works together with the other restaurant leaders in order to accomplish the Owner/Operator’s vision for the restaurant.
• A leader in the restaurant dedicated to facilitating and handling outgoing catering orders and ensuring smooth operations of catering functions for guest and staff alike.
• Support restaurant operations when no deliveries are in progress.

Responsibilities:

• Work directly with Catering Manager.
• Responsible for catering preparation, delivery, and maintaining positive relationships with clientele and repeat customers.
• Complete catering set-ups for the remainder of the day and into the next day, as needed.
• Prepare and package food and drink products for catering orders.
• Effectively communicates to the team about prepped orders through our messaging platform.
• Warm and friendly to guests as well as team members.
• Communicate effectively to the Catering Manager and kitchen staff regarding catering needs.
• Follows through on tasks to completion with speed and accuracy.
• Able to engage in conversation regarding the business.
• Evaluate food quality and catering quality on a daily, weekly, and monthly basis.
• Practice safe food handling procedures at all times.
• Assist with all other restaurant operations as needed, including additional prep of catering orders.
• Physically able to manage set-up and delivery of catering orders (lift and carry).
• Communicates to leadership about catering inventory and makes sure all supplies are available, including TMS bags.
• Must be 18 or older, with a valid driver’s license, current insurance, and vehicle required.
• Abides by all transportation laws and maintains a safe driving record.

Desired Skills:

• Seeks out work without being asked
• Helps to seek and solve problems 
• Strong sense of urgency and initiative
• Cares about quality of work and most importantly, our guests
• Customer-friendly demeanor and willingness to serve anywhere needed
• Ability to work outdoors for extended periods of time in a variety of weather conditions (10+ hr shift)
• Walk, bend, kneel, squat, stand, and lift heavy objects
• Able to lift 40 - 50 pounds on a consistent basis
• Strong team-working skills - gets along well with others
• Communication skills, verbal and written (English fluency preferred)
• Able to maintain an optimistic and friendly attitude throughout shift
• Able to excel in a fast-paced, PRESSURE-filled environment 
• Ability to multitask
• Detail-oriented

Qualities:

• Smiles
• Honest
• Positive attitude
• Optimistic
• Speaks loudly and enthusiastically!
• Tenacity to carry through on projects
• Chemistry with rest of team
• Reliable
• Strong sense of ownership
• Attention to details
• Proactive
• Consistent with Chick-fil-A’s companywide culture
• Calm under pressure
• Able to lift 40-50 pounds
• Able to excel in a fast-paced, team environment with a sense of urgency in getting things done
• Self-starter who can work independently and accept directions from others
• Multitask to lead a number of projects at the same time
• Loves serving people

Benefits:

• Sundays off
• Career Options to become a CFA Franchisee or Staff member for CFA Inc.
• 100% PAID TUITION at our partner school Point University (
• Remarkable Futures Scholarships Opportunity ($2500 - $25000)
• Vacation and Insurance Opportunity after 1 year or promotion
• Free employee and family meals
• Competitive Wages
• Professional Development
• Community-oriented Environment

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

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