Job Description

At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs.  Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey.

Responsible for enhancing, supporting, and maintaining applications.  Coordinates the analysis and development of new functionality. Builds, tests, and implements new functionality, maintenance changes, and fixes.  Reviews and completes scheduled vendor releases and system upgrades.  Analyzes, diagnoses, and implements system and process changes. Ensures system changes follow change management procedures and protocols.   Act as application SME when assigned to project teams. Works with cross functional teams on system functionality and configuration of new tools.  Documents current/future state workflows. Create and maintain test scripts. Develops, plans, and executes testing for supported applications. Consistently meets project deadlines and goes the extra mile to ensure dates are met.  Troubleshoots, researches, and solves technically challenging problems involving integrated systems.  Design, build, execute and maintain integration test scripts and user acceptance test plans.

6-10 years required

5-7 years relevant clinical, certification, and/or technical experience will be considered for those candidates who have a proven track record in the field and handling responsibilities associated with the outlined job responsibilities/summary

Experience with self-service scheduling including Ticket, Open, and Direct

Bachelors preferred

Business, Data Analytics, Information Technology/Systems, Healthcare preferred.
5-7 years relevant clinical, certification, and/or technical experience will be considered in lieu of degree.

Preferred:

RN, PT, OT, MA, LPN.
Healthcare experience in hospital, medical practice, or health system.

Epic Cadence and Prelude Certification preferred
Decision Tree Badge preferred 
MyChart preferred

Excellent written and verbal communication.
Ability to effectively translate IT terminology and processes with key stakeholders.
Strong customer service skills.
Ability to multitask in high pace work environment.

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